UNT Study Abroad Center

Lou Pelton

Dee Knight

Eagles on the Go

Striving to be the Best

The Hong Kong/China Connection

Out of the Chaos

UNIFORM VITA AND BIOGRAPHICAL DATA SHEET

Delores (Dee) K. Knight

Office Address
Merchandising Division
School of Merchandising and Hospitality Management
P.O. Box 311100
University of North Texas
Denton, TX 76203-1100
Email: dknight3@unt.edu
Telephone: 940.565.2433

PUBLICATIONS: SCHOLARLY AND PROFESSIONAL ACTIVITIES

Publications in Refereed Journals: (R = refereed, double-blind reviewed)

Knight, D. K. (forthcoming September 2006). Examining our global Interdependence through study abroad in China and Hong Kong. Journal of Family & Consumer Sciences (R).  

Knight, D. K., & Kim, E. Y. (forthcoming in September 2007, Vol 11, No. 4). Japanese consumers' need for uniqueness: Effects on brand perceptions and purchase intention. Journal of Fashion Marketing and Management (R).

Knight, D. K., Kim, H-J., & Crutsinger, C. (in press). Examining the effects of role stress on customer orientation and job performance of retail salespeople. International Journal of Retail and Distribution Management (R).

Knight, D. K., Crutsinger, C., Kim, H.J., (2006). The impact of retail work experience, career expectation, and job satisfaction on career intention. Clothing and Textiles Research Journal, 24(1), 1-14. (R)

Crutsinger, C., Knight, D., & Kinley, T. (2005). Student learning style preferences: Implications for web-based instruction. Clothing and Textiles Research Journal, 23(4), 266-277. (R)

Kim, H-J., Crutsinger, C., & Knight, D. (2005). A comprehensive approach to model development: The effect of U.S. retail employees' work experiences on job performance, job satisfaction, and career intention. Journal of the Korean Society of Clothing and Textiles, 29(12), 1571-1581. (R)

Kim, H.J., Lim, S.J., Crutsinger, C., & Knight, D. (2004). Testing measurement invariance of fashion brand equity.    Journal of the Korean Society of Clothing and Textiles, 28(4), 1583-1595. (R)

Knight, D, K., Crutsinger, C., & Kim, H.J. (2004). The teen employee: An investigation of motivations, expectations, and experiences. TAFCS Research Journal, 1(9), 22-23. (R)

Crutsinger, C., & Knight, D. (2003). The impact of part-time retail work experiences on career choice: A qualitative approach to model development. TAFCS Research Journal, 1(8), 6-7, 26. (R)

Kinley, T., Crutsinger, C., & Knight, D. (2002). Alternative web-based pedagogy: Understanding students' perceptions. TAFCS Research Journal, 1(7), 5-6. (R)

Brandon, L., Knight, D., & Crutsinger, C. (2001). The value supply chain: Determinants of retailers' service expectations. TAFCS Research Journal, 1(6), 1-4. (R)

Knight, D., & Crutsinger, C. (2000). The service zone of tolerance: A teen perspective. TAFCS Research Journal,1(5), 8-12. (R)

Crutsinger, C., & Knight, D. (1999). The teen consumer: An investigation of sentiments toward marketing practices. TAFCS Research Journal, 1(4), 10-11. (R)

Abstracts in Refereed Proceedings: (R = refereed, double-blind reviewed)

Knight, D. K., Kim, H-J., & Crutsinger, C. (2005). Impact of retail work experiences on job outcomes:    An investigation of job performance, job satisfaction, and retail career intention. (Poster presentation at the November 2005 ITAA annual conference, Washington D.C. (R)

Crutsinger, C., Kim, H-J., Knight, D.  (2005). Retail work experiences: A comparison between high school and college students. (Paper presented at the November 2005 ITAA annual conference, Washington D.C. (R)

Kim, H.J., Crutsinger, C., & Knight, D. (2005). A comprehensive approach to model development: The effect of U.S. retail employees' work experiences on job performance, job satisfaction, and career intention. (Paper presented at the Korean Society of Clothing and Textiles and the Japan Society of Home Economics, Clothing and Textile Division Joint International Conference in Seoul, Korea, August 18-21, 2005.)

Kim, H.J., Crutsinger, C., & Knight, D. (2005). The effect of supervisors' behavior and job satisfaction on teen employees' job performance. (Paper presented at January 15, 2005 ACRA Winter Conference in New York City.)

Knight, D. K., Kim, H. J., & Crutsinger, C. (2004). Determinants of college students' retail career intention: A comparison by career expectation. [Abstract]. Proceedings of the International Textile and Apparel Association. (Paper presented at November 2004 ITAA conference, Portland, OR) (R)

Kim, E. Y., Kim, Y-K., Pelton, L., Knight, D., & Forney, J. (2004). Determinants of apparel brand equity for Y Generation consumers. [Abstract]. Proceedings of the International Textile and Apparel Association. (Paper presented at November 2004 ITAA conference, Portland, OR) (R)

Crutsinger, C., Kim, H. J., & Knight, D. (2004). The effects of supervisory behaviors on teens' job performance. [Abstract]. Proceedings of the International Textile and Apparel Association. (Paper presented at November 2004 ITAA conference, Portland, OR) (R)

Knight, D. K., Crutsinger, C., & Kim, H. (2004). Teens' work experiences, job satisfaction, and job intention.[Abstract]. Proceedings of the American Association of Family and Consumer Sciences. Available: www.aafcs.org/publications/abstracts.html. (Paper presented at June 2004 AAFCS Annual Meeting, San Diego, CA). (R)

Kim, Y-K., Knight, D., Forney, J., & Pelton, L. E. (2004). Generation Y consumers and retail internationalization: Time, place and space. Proceedings of the Academy of Marketing Science, Miami, FL: University of Miami.

Crutsinger, C, Knight, D., & Kim, H.J. (2004). The teen employee: An investigation of motivations, expectations, and experiences. [Abstract]. Texas Association of Family and Consumer Sciences Conference Proceedings. (Paper presented March 2004 Annual Meeting, San Antonio, TX).  (R)

Crutsinger, C., Kim, H. J. & Knight, D. (2003). Career expectations as antecedents of retail job satisfaction and job intention. [Abstract]. Proceedings of the International Textile and Apparel Association. (Paper presented at November 2003 ITAA conference, Savannah, GA.) (R)

Kim, H-Y, Pelton, L. E., Kim, Y-K., Knight, D. K., & Forney, J. C. (2003). Perceptions toward U.S. brands: A qualitative analysis of Japanese, Korean, and Taiwanese college students. [Abstract]. Proceedings of the International Textile and Apparel Association. (Paper presented at November 2003 ITAA conference, Savannah, GA.) (R)

Knight, D. K., & Young, D. D. (2003) Role stress: Implications for retail contact employees' job performance. [Abstract]. Proceedings of the International Textile and Apparel Association. (Paper presented at November 2003 ITAA conference, Savannah, GA.) (R)

Crutsinger, C., & Knight, D.  (2003). The impact of part-time retail work experiences on career choice: A qualitative approach to model development. [Abstract]. Texas Association of Family and Consumer Sciences Conference Proceedings. (Paper presented February 2003 Annual Meeting, Arlington, TX).  (R)

Knight, D., Young, D. (2002). Investigating customer orientation and job performance of retail contact employees. [Abstract]. Proceedings of the International Textile and Apparel Association. Available: www.itaaonline.org/itaanew/Proceedings2002. (Paper presented at August 2002 ITAA Annual Conference, New York) (R)

Choi, Y. S., Kim, E., & Knight, D.  (2002). Fishbein model testing for American and Korean online customers.  [Abstract]. Proceedings of the International Textile and Apparel Association. Available: www.itaaonline.org/itaanew/Proceedings2002. (Paper presented at August 2002 ITAA Annual Conference,  New York) (R)

Crutsinger, C. & Knight, D.  (2001). The teen consumer: Interaction styles and marketing attitudes.  [Abstract]. Proceedings of the American Association of Family and Consumer Sciences. Available:  www.aafcs.org/publications/abstracts.html. (Paper presented at June 2001 AAFCS Annual Meeting, Providence, RI). (R)

Brandon, L., Knight, D., & Crutsinger, C., (2001).  Retailers' perceptions of apparel and home furnishings vendors.  [Abstract].  Proceedings of the American Association of Family and Consumer Sciences. Available: www.aafcs.org/publications/abstracts.html. (Poster presentation at June 2001 AAFCS Annual Meeting, Providence, RI). (R)

Crutsinger, C., Knight, D., & Brandon, L. (2000). Service quality in the supply value chain: Retailers' expectations.   [Abstract]. Proceedings of the International Textile and Apparel Association. Available: www.itaaonline.org/itaanew/Proceedings2000. (Paper presented at November 2000 ITAA Annual Meeting, Cincinnati, OH). (R)

Knight, D., & Crutsinger, C. (2000). Retailers' preferences for vendor services: Strengthening the value supply chain. [Abstract]. Proceedings of the American Association of Family and Consumer Sciences. (Poster presentation at June 2000 AAFCS Annual Meeting, Chicago, IL). (R)

Knight, D., Crutsinger, C., & Burdine, T. (1999). The service zone of tolerance: A teen perspective. [Abstract]. Proceedings of the International Textile and Apparel Association.  (Discussant paper presented at November, 1999 ITAA Annual Meeting, Santa Fe, NM). (R)

Crutsinger, C., & Knight, D.  (1999). Teen's assertiveness and aggressiveness in the marketplace. [Abstract]. American Association of Family and Consumer Sciences Research Abstracts. (Poster presentation at June, 1999 AAFCS Annual Meeting, Seattle, WA).  (R)

Crutsinger, C., & Knight, D.  (1999). The teen consumer: An investigation of sentiments toward marketing practices. [Abstract]. Texas Association of Family and Consumer Sciences Conference Proceedings, pp. 5-7. San Antonio, TX. (Paper presented March, 1999 Annual Meeting, San Antonio, TX). (R)

Crutsinger, C., & Knight, D. (1998). Teens' perceptions of customer service: A qualitative analysis.  [Abstract]. Proceedings of the International Textile and Apparel Association. (Paper presented at November, 1998 ITAA Annual Meeting, Dallas, TX). (R)

Forney, J. C., Crutsinger, C., Kim, Y., Brandon, L., Pate, S., & Knight, D. (1998). Crossing fashion boundaries between apparel and home furnishings [Abstract]. Proceedings of the International Textile and Apparel Association. (Special session panel presentation at November, 1998 ITAA Annual Meeting, Dallas, TX). (R)

Knight, D., Forney, J. C., & Kim, Y. K. (1996). Service quality and the small apparel specialty store: Perceptions of female consumers. [Abstract]. Proceedings of the International Textile and Apparel Association. (Discussant paper presented at August, 1996 ITAA Annual Meeting, Banff, Alberta, Canada). (R)

Abstracts in Refereed Clearinghouse Proceedings: (R = refereed, double-blind reviewed)

Kim, H.J., & Knight, D. K. (2006). Generation Y employees' work experience in the retail industry: The impact on job performance, job satisfaction, and career intention. [Paper]. ACRA Clearinghouse. (Paper presented at the American Collegiate Retailing Association Spring Conference in Bentonville, Arkansas.) (R)

Kim, E.Y., & Knight, D. K. (2006). Online products categorization: The functions of Internet users' motivations and purchase tendencies among Generation Y consumers. [Paper]. ACRA Clearinghouse. (Paper presented at the American Collegiate Retailing Association Spring Conference in Bentonville, Arkansas.) (R)

Kim, H.J., Crutsinger, C., & Knight, D. (2005). The effect of supervisors' behavior and job satisfaction on teen employees' job performance. [Paper]. ACRA Clearinghouse. (Paper presented at the American Collegiate Retailing Association Winter Conference in New York City.) (R)

Knight, D., & Young, D. (2003). Investigating the relationships between job performance, personal characteristics, and employment characteristics among retail contact employees. [Paper]. ACRA Clearinghouse. Paper presented at American Collegiate Retailing Association Spring Conference in Montreal, Quebec, Canada). (R)

Knight, D., & Crutsinger, C. (2003). Retail Work Experiences: Implications for Retaining College Students in the Industry.  [Paper]. ACRA Clearinghouse. Paper presented at American Collegiate Retailing Association, Montreal, Quebec, Canada). (R)

Creative Teaching Presentations, International Conferences (R=refereed, double-blind reviewed)

 Knight, D. K., Pelton, L. E., & Stouffer, A. (2005). Hong Kong and China: An inter-disciplinary approach to study abroad. (Paper will be presented at the November 2005 ITAA annual conference, Washington D.C. (R)

Knight, D.  (2002). Peer Evaluation and Outside Review of Students' Business Plans. [Abstract]. Proceedings of the International Textile and Apparel Association. Available: www.itaaonline.org/itaanew/Proceedings2002. (Paper presented at August 2002 ITAA Annual Conference, New York) (R)

Knight, D., Crutsinger, C., & Kinley, T. (2002). Investigating learning styles relative to Web-based instruction. [Abstract]. Proceedings of the American Association of Family and Consumer Sciences, (Paper presented at June 2002 AAFCS Annual Meeting, Dallas, TX). (R)

Knight, D. (2001).  Classroom assignment with "real world" consequences. [Abstract]. Proceedings of the International Textile and Apparel Association. Available:   www.itaaonline.org/itaanew/Proceedings2001. (Paper presented at the November 2001 ITAA Annual Meeting, Kansas City, MO).  (R)

Crutsinger, C., Knight, D., & Kinley, T. (2001). Creating an alternative classroom. [Abstract]. Proceedings of the International Textile and Apparel Association. Available: www.itaaonline.org/itaanew/Proceedings2001. (Paper presented at the November 2001 ITAA Annual Meeting, Kansas City, MO). (R)

Brandon, L., Crutsinger, C., Forney, J., Jackson, R., Kim, Y-K., Kinley, T., Knight, D., Sullivan, P. (2001). Encountering corporate culture, making industry connections. [Abstract]. Proceedings of the International Textile and Apparel Association. Available: www.itaaonline.org/itaanew/Proceedings2001. (Special topic panel at the November 2001 ITAA Annual Meeting, Kansas City, MO).  (R)

Brandon, L., Crutsinger, C., Forney, J., Hawley, J., Jackson, R., Kim, Y., Kinley, T., Knight, D., Lee, D., & MacPherson, B. (2000) Campus Catalog: Developing an experiential laboratory model. [Abstract]. Proceedings of the International Textile and Apparel Association.  Available: www.itaaonline.org/itaanew/Proccedings2000. (Special topic panel presentation at November 2000 ITAA Annual Meeting, Cincinnati, OH). (R)

Forney, J. C., Crutsinger, C., Kim, Y., Brandon, L., Hawley, J., Kinley, T., & Knight, D. (1999). Making virtual connections: Graduate program delivery via the web.  [Abstract].  Proceedings of the International Textile and Apparel Association. (Special session panel presentation at November, 1999 ITAA Annual Meeting, Santa Fe, NM). (R)